top of page

Sign In Safely

Walk through the Uphold login flow, two-factor verification and account recovery, one calm step at a time.

One login for every balance

Your Uphold sign-in is a single doorway. Once you are through, crypto, fiat and metals balances all sit in one view, so you never juggle separate logins to see what you hold.

Device trust: when you sign in from a phone or computer Uphold has not seen before, it asks you to confirm it first. Known devices move through faster, and unfamiliar ones are held back until you approve them.

Session timeout: leave your account idle for fifteen minutes and you are signed out automatically, which protects your balances if you step away.

It works the same in a browser and in the mobile app, with the same credentials on both.

How signing in works

Four short steps from the sign-in page to your dashboard.

01

Enter your details

Type the email and password tied to your Uphold account on the sign-in page.

02

Approve the one-time code

Open your authenticator app and enter the six-digit code it shows. Codes expire in thirty seconds, so type it promptly.

03

Confirm the new device

If the device is new to us, open the email link we send to approve it.

04

Land on your dashboard

Once approved, you arrive at your dashboard with balances, activity and settings ready.

Start Secure Sign-In

Fill in the fields beside this text to begin a sign-in or account recovery. Every request is encrypted in transit.

Please provide any details that can help us verify your identity and recover your account.

Trusted at scale

Figures behind every sign-in

10M+

Verified accounts

184

Countries served

99.98%

Sign-in uptime

Under 4s

Average authentication

Pick the plan that fits

Every tier names its access limits.

Standard

For everyday sign-in

Free

Two-factor sign-in included

Basic support by message

One device session at a time

Plus

For frequent traders

$9.99 a month

Priority identity verification

Faster account recovery

Up to three device sessions

Business

For teams and desks

$49 a month

Multi-user sign-in with roles

Full audit logs of access

Ten seats, unlimited sessions

What if the one-time code fails?

Check that your phone clock is set to automatic time, then wait for the next code and enter it without delay. Codes refresh every thirty seconds, so an older one is rejected. If several codes in a row fail, sign out, close the app, and try again from the official login page.

How do I recover my account without my authenticator phone?

Choose the recovery option on the verification step and confirm your identity with the email on file and your saved backup codes. If you kept neither, contact support and be ready to verify your details. Set up the authenticator again on your new phone straight away.

Why does a new device need email confirmation?

A new device is one Uphold has never seen on your account. The email link proves you control the inbox before access is granted, so a stolen password alone cannot open your account from somewhere unfamiliar.

Is a password manager safe to use?

Yes, a reputable password manager is a good choice. It creates long unique passwords and fills them only on the correct address, which also helps you notice a lookalike page. Protect the manager with a strong master password and its own two-step check.

How can I spot a fake Uphold login page?

Read the address bar before typing anything. The real site uses the official uphold.com domain with a valid padlock. Be wary of links from emails or messages, misspelled domains, and pages that ask for your recovery codes. Type the address yourself or use a saved bookmark.

How long does a session stay open?

A session stays active while you use it and closes after a period of inactivity. Signing in on a shared or public computer is best avoided, but if you must, always choose sign out when you finish.

What happens after five failed attempts?

After five wrong attempts the account is temporarily locked to protect it. Wait for the lock to lift, then reset your password from the sign-in page using your email. You will receive a notice, and if it was not you, change your password and review your devices.

Sign-in questions, answered

Straight answers before you try again

Step Back Into Your Account

Sign in now and reach your Uphold dashboard in seconds, with balances and activity ready to view.

bottom of page